General Terms and conditions
§ 1 General
All deliveries and services of the company Mag. Barbara Eck in the context of the online store www.shivapo.com, are exclusively based on the following general terms and conditions (GTC), with which the customer agrees when placing the order. General terms and conditions of the contracting partner are valid, if he is an entrepreneur, only in case of written confirmation by the company Mag. Barbara Eck.
§ 2 Prices
All prices stated on this website and in our price lists are in Euro. No VAT statement, because small business according to §19 (1) UStG.
Changes and errors reserved.
For shipping always apply the prices that were specified at the time of order.
§ 3 Orders
An incoming order of the customer is considered as an offer for shipment, the company Mag. Barbara Eck reserves the right not to make deliveries without giving reasons.
The customer acknowledges with the order that he/she is at least 18 years old.
§ 4 Legal Situation
With the order the customer declares that he/she is aware of the respective legal situation. Should the customer violate the laws valid in his country, he hereby acknowledges that the company Mag. Barbara Eck does not assume responsibility for this.
§ 5 Delivery
Delivery usually takes place within approx. 7 working days after receipt of order, provided that the ordered items are in stock. The stated shipping time of 7 days within Germany and 14 days abroad are without guarantee, the company Mag. Barbara Eck recognizes no claims for damages for delays that are not within its control.
The delivery takes place in neutral packing, on break security is paid attention. Unless otherwise specified, the customer bears the cost of postal or parcel shipping and corresponding additional charges (cash on delivery fee) and any customs duties.
§ 6 Terms of Payment
Payment is made by cash on delivery, cash in advance or credit card payment or PayPal.
The goods remain the property of the company Mag. Barbara Eck until full payment, until this time the customer has to ensure that the articles are treated so that no depreciation occurs.
§ 7 Damage / Warranty
The transfer of risk takes place with the handover of the goods to the appropriate postal or transport company.
Upon acceptance, the customer undertakes to inspect the package for transport damage. If the package is damaged, we ask not to accept the package. The company Mag. Barbara Eck is not liable for damages caused by the transport company!
The customer has to examine the goods after opening for functionality, open defects must be claimed within 7 days after receipt of the goods, hidden defects within 14 days, otherwise the warranty for these damages expires. Minor deviations from the manufacturer’s specifications or in the online store www.shivapo.com remain reserved, provided that these do not affect the functionality of the article.
Otherwise, there is a warranty period of 6 months from the date of invoice on all technical equipment.
§ 8 Right of withdraw
According to the KschG, the customer has a right to withdraw from unused or unopened goods, which he must assert in writing within 14 days of receipt of the goods. The right of withdrawal in this form only applies to the online store.
Returns are to be sent with sufficient postage to the following address:
Mag. Barbara Eck
8430 Leibnitz /AUSTRIA
The purchase price will be refunded, provided that the value of the goods has not been reduced.
§ 9 Links
The company Mag. Barbara Eck expressly dissociates itself from the contents of the links that can be found on our website.
§ 10 Registered Trademarks
The logos and brands of the companies represented on our website and their product names are trademarks or registered trademarks of the respective companies.
All product descriptions and photos come – unless otherwise stated – directly from the producers, their wholesalers or from Mag. Barbara Eck. All pictures, logos and lettering may not be used without written permission.